Duo Setup

If ��ǳ�’r�� a high school dual-enrolled student taking ��ԭ�� classes, follow the steps on this page to set up the Duo app. This is your second step into college systems.

Set up Duo to protect your ��ԭ�� account.

Duo keeps your grades and info safe, just like locking your front door.

After you type your password, Duo asks you to approve a notification on your phone or enter a code. This way, only you can log in — even if someone guesses your password.

Duo example: If you log in for homework on Canvas, a message will pop up on your phone — just tap “Approve”.

two students looking at a phone together

New Students: Set Up Duo

Note that some steps contain linked screenshots. Click on the links to view each screenshot in a new tab. A step-by-step video is also available for visual guidance.

Step 1: Use your ��ԭ�� username and password to log in to  (your student account portal).
Step 2: After logging in, locate the “Quick Links” section on the homepage and click on "Duo Self Enrollment." 
Step 3: Under “How do you want to enroll in MFA,” select “Register Smartphone with App.�Ũ�į
Step 4: At the bottom, select the phone number you want to connect to Duo.
Step 5: �� �ĜEnroll.”
Step 6: Follow the on-screen instructions to continue setting up your phone by downloading the app.

Step by Step Video

After reviewing the six steps, start the process by clicking on the link to set up your duo

Student Tips:

- - No smartphone? You can use a tablet device or request a Duo key fob, a small device that gives you codes, �ڰ��ǳ� Tech Support.
  - Never share your password or Duo codes. If someone asks, ��’s a scam. Report it to abuse@csusm.edu.
  - Duo can “remember you” for 24 hours, so you ��ǲ�’t have to approve every time.

What You'll See When Logging Into Duo

- - Send a push (most common): Duo sends a pop-up message to your phone. Tap “Approve.”
  - Phone call: Press any key to approve.
  - �ʲ��ǻ��: Duo gives you a special number to type in.

�� Want Duo to remember you for 24 hours?
When logging in, check the box that says “Remember me for 24 hours.”
This means Duo will ask you only once a day per device/browser.
Tip: If you switch browsers or computers, or clear cookies, you’ll need to approve again.

Frequently Asked Questions

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Where do I go to install the Duo app on my phone?
Please note that iOS 10/Android 5 or older systems are not supported. If your phone system is too old or you don't have a phone, you can use a tablet or request a Duo key fob �ڰ��ǳ� Tech Support.
How do I know if Duo is working?

Go to the Duo setup page in My��ԭ��. Click “Check Duo Setup.” If you can send a push or get a code, ��ǳ�’r�� all set.
I got a new phone. What do I do?
Reach out to Tech Support. They'll help you reconnect your account to your new phone.
I'm locked out of Duo. What should I do?

Wait 90 minutes and try again. If it still doesn’t work, use a passcode instead of push, or call Tech Support.

If you're unable to reach Tech Support, please complete the  and specify the issue you're experiencing. 
What if I get a Duo request that I didn't start?
Do not approve it. Someone may be trying to get into your account. In the app, tap “Deny → It seems fraudulent.” Then report it to Tech Support.

Need Help? Contact us:

- - Call: 760-750-4790
  - Email: techsupport@csusm.edu
  - Form: