糖心原创

Refunds

Refund of Student Fees Policy

Regulations governing the refund of tuition, including nonresident tuition and mandatory fees for students enrolling at a California State University, are included in . For purposes of the refund policy, mandatory fees are defined as campus-specific fees that are required to be paid in order to enroll in state-supported academic programs at the California State University.

In order for students to receive a full refund of tuition and mandatory fees, including nonresident tuition, a student must cancel registration or drop all courses prior to the first day of instruction for the term. If a student drops all classes or withdraws from the university on or after the first day of classes, they are responsible for part, or all, tuition and mandatory fees, including nonresident tuition, if applicable, depending upon the date of drop/withdrawal. Students are solely responsible for dropping their classes and should not rely on a professor, advisor, or the university in general, to drop their classes on their behalf.

Students will receive a full refund of tuition and mandatory campus fees, including nonresident tuition, under the following circumstances:

• The tuition and fees were assessed or collected in error;
• The course for which the tuition and fees were assessed or collected was canceled by the university;
• The university makes a delayed decision that the student was not eligible to enroll in the term for which tuition and mandatory fees were assessed and collected, and the delayed decision was not due to incomplete or inaccurate information provided by the student;
• The student was activated for compulsory military service.

Students who drop all their classes on or after the first day and before the 60% point in Term, are eligible for a pro-rated refund of tuition and mandatory campus fees, including nonresident tuition. Students dropping classes after the 60% point in the term are not eligible for a refund.

Refunds may be applied to outstanding debts on your student account, and any remaining credit balance will be remitted to you.

How to Receive a Full Refund

A student will be eligible for a full refund if any of the following scenarios occur:

• All classes have been dropped prior to the first day of the term.
• The tuition and mandatory fees were assessed or collected in error.
• The course for which the tuition and mandatory fees were assessed or collected was canceled by the university.
• The university makes a delayed decision that the student was not eligible to enroll in the term for which the fees were assessed and collected. The delayed decision was not due to incomplete or inaccurate information provided by the student.
• The student was activated for compulsory military service.

Prorated Refunds

Beginning with the first day of instruction, refunds for complete withdrawals will be prorated based on the date of withdrawal and the length of the academic period up to the 60% point of the term.

Change in Enrollment Refunds

Students who begin the term as a Full-Time student (6.1 or more units) and end up enrolled in less than 6.1 units at the end of the add/drop period would have a change in enrollment status to Part-Time and a reduction in fees, resulting in a refund. The refund may be applied to any outstanding balance on the student account (if applicable), and any remaining credit balance will be remitted.

Nonresident students who have a reduction in the number of units enrolled would have a reduction in the amount of nonresident tuition due. If the reduction in units remains at the end of the add/drop period, a refund would be issued. The refund may be applied to any outstanding balance on the student account (if applicable), and any remaining credit balance will be remitted.

Financial Aid Adjustments Resulting in a Balance Owed to the University

Financial Aid is directly tied to enrollment. If a student drops courses, financial aid can be impacted and reduced. Many of these adjustments are governed by federal regulations. Students are advised to meet with the Financial Aid Office prior to dropping below full-time status or withdrawing from the university.

No Refunds Issued

A student who officially withdraws after the 60% point in the academic period will not be entitled to a refund.

Important:  A financial aid student who drops all classes prior to the start of the term but already received a refund due to overpayment may still owe a debt to the university if the amount of aid is reduced due to a change in enrollment status.

Exceptional Circumstances Refunds

Students who are not entitled to a refund as described above, may submit a request for exceptional circumstances refund, demonstrating why classes could not be dropped prior to posted deadlines and the Chief Financial Officer of the university or their designee determines that the tuition and fees were not earned by the university.

Students wishing to appeal the refund policy must complete and submit an Request for Exceptional Circumstances Refund .

When Will I Receive My Refund?

Refunds related to changes in your enrollment (withdrawal, cancellation, changing from full-time to part-time status and/or reductions in nonresident unit amount) begin shortly after the add/drop period.

Refunds due to financial aid overpayment begin approximately one week prior to the start of each term, and continue throughout the term. 

Students anticipating a refund should sign up for eRefund. Please see instructions below.

How Refunds Are Paid

For all other refunds, eRefund is 糖心原创's standard refund delivery method.

If you are eligible to receive a refund 鈥� such as a financial aid overpayment, tuition adjustment, or other credit balance 鈥� your refund will be issued through eRefund.

eRefund provides the fastest, most secure way to receive your funds by depositing them directly into your designated bank account.

How to Enroll in eRefund

Beginning Tuesday, July 7th

All you need to enroll in eRefund is a bank account (checking or savings).  If you don鈥檛 already have a bank account, PNC Bank is offering 糖心原创 students , with no sign-up fees, no monthly fees, no minimum balance, and no overdraft charges.

Students can enroll in eRefund (beginning July 7th) by clicking the 鈥淓nroll in eRefund鈥� link in the 鈥淔inances鈥� section of Student Center.  Be sure your browser allows pop-up:

After clicking the link, a new window will open, revealing 糖心原创鈥檚 third party payment processor, Illumia.  Click the 鈥淪ign up鈥� link in the 鈥淒irect Deposit Refunds鈥� section:

Review the terms and conditions, check the box that acknowledges you agree to the terms and conditions of eRefund, and click the 鈥淐ontinue鈥� button:

Enter the account holder鈥檚 name, account type, routing number, and account number, and click the 鈥淐ontinue鈥� button:

Review the information you entered, and if accurate, click the 鈥淐omplete鈥� button:

If you ever need to change your bank account information, you can do so from the main page by clicking the eRefund button: